Question 1

Can you provide same-day or next-day service?

Accepted Answer

Yes. We run seven days a week in the Saint Cloud / Osceola area and try to fit same-day or next-day jobs whenever the schedule allows. Call or text (631) 796-7112 early for the best chance at same-day.

Question 2

What are your junk removal rates?

Accepted Answer

Pricing is volume-based — it depends on how much space your junk takes in our truck. Single items often start around $160. For larger cleanouts we offer free on-site estimates in Saint Cloud, Kissimmee, Lake Nona, and nearby Osceola County. Heavy items like pianos and hot tubs have separate flat fees.

Question 3

Do you require a deposit?

Accepted Answer

Yes. A 50% deposit is required to lock in your appointment. The remaining balance is due when the job is finished. No hidden fees — you get upfront pricing before we start.

Question 4

Do you charge extra for pianos, hot tubs, or heavy items?

Accepted Answer

Yes, certain heavy or bulky items have flat removal fees due to labor and disposal costs.
Pianos start at $350 (varies by type and stairs).
Hot tubs, sheds, and other oversized items may have additional charges.

Question 5

What items do you not haul?

Accepted Answer

We cannot take hazardous or regulated materials such as wet paint, chemicals, oils, fuels, batteries, asbestos, medical waste, or explosives/ammo. Refrigerators and A/C units with Freon may need special handling — ask us first. If you are unsure about an item, text a photo to (631) 796-7112 and we will tell you before we come out.

Question 6

Do I have to be home when you remove the junk?

Accepted Answer

Not at all! If the items are accessible (like outside, in a garage, or a designated spot), we can handle the removal and send you photos after. Payment can be arranged remotely.

Question 7

What do you do with the junk you collect?

Accepted Answer

We prioritize donating and recycling! Usable items go to local charities, and we responsibly dispose of the rest. Check out our Green-Minded Commitment!

Question 8

Do you offer hoarder cleanouts?

Accepted Answer

Yes! We specialize in hoarder and estate cleanouts, ensuring a stress-free experience with discreet, professional service.

Question 9

How do I book a junk removal appointment?

Accepted Answer

Call or text (631) 796-7112, send junk photos for a fast quote, or request service at ycmovers.com/request-service. A 50% deposit locks your time slot; the rest is due when we finish.

Frequently asked questions